Enuan Docs

AAI

Acronym for Authentication and Authorization Infrastructure

Advertising campaign

An advertising campaign is a series of advertisement messages that promote a product or service

AIaaS

Acronym for Artificial Intelligence as a Service

API

Acronym for application programming interface

Array slicing

In computer programming, array slicing is an operation that extracts a subset of elements from an array and packages them as another array, possibly in a different dimension from the original

ASR

Acronym for automatic speech recognition

Assertion

In computer programming, an assertion is a predicate connected to a point in the program that always should evaluate to true at that point in code execution

Associative array

An associative array, map, symbol table, or dictionary is an abstract data type composed of a collection of (key, value) pairs, such that each possible key appears at most once in the collection

Attribute–value pair

An attribute–value pair is a fundamental data representation in computing systems and applications

Automated code review

Automated code review software checks source code for compliance with a predefined set of rules or best practices

AWS

Acronym for Amazon Web Services

Balanced scorecard

A balanced scorecard is a report that can be used by managers to keep track of the execution of activities by the staff within their control

Bandwidth

In computing, bandwidth is the maximum rate of data transfer across a given path

Base64

Base64 is a group of similar binary-to-text encoding schemes that represent binary data in an ASCII string format by translating it into a radix-64 representation

Basic access authentication

Basic access authentication is an HTTP authentication method that allows the transmission of user ID and password credentials

Bastion host

A bastion host is a special-purpose computer on a network specifically designed and configured to withstand attacks

Black-box testing

Black-box testing is a method of software testing that examines the functionality of an application

CC

Acronym for Contact Center or Call Center

Change control

Change control is a process used to ensure that changes to a product or system are introduced in a controlled and coordinated manner

CLI

Acronym for command-line interface

CNAME record

A Canonical Name record is a type of resource record in the Domain Name System that maps one domain name to another

Codec

A codec is a computer program which encodes or decodes a digital data stream or signal

Concatenated SMS

A concatenated SMS is used to overcome the limitation on the number of characters that can be sent in a single SMS text message transmission (which is usually 160)

CPaaS

Acronym for Communications Platform as a Service

CRM classify

An intent classification system specific to certain CRMs

CRUD

Acronym for create, read, update, and delete

CSRF

Acronym for cross-site request forgery

CTI

Acronym for computer telephony integration

DAST

A dynamic application security testing tool is a program which communicates with a web application through the web front-end in order to identify potential security vulnerabilities in the web application and architectural weaknesses

Data anonymization

Data anonymization is a type of information sanitization whose intent is privacy protection. It is the process of removing personally identifiable information from data sets, so that the people whom the data describe remain anonymous

Data preprocessing

Data preprocessing is a data mining and machine learning technique that involves transforming raw data into an understandable format

DDD

Acronym for Direct distance dialing

Django

Django is a Python-based free and open-source web framework

DNS

Acronym for Domain Name System

Document classification

Document classification is the task of assigning a document to one or more classes or categories

DOM

Acronym for Document Object Model

Doublet

An intent classification system specific to certain CRMs

DPA

Acronym for data processing agreement

DPIA

Acronym for Data Protection Impact Assessment

DPO

Acronym for Data Protection Officer

DTMF

Acronym for Dual-tone multi-frequency signaling

E2EE

Acronym for end-to-end encryption

EC2

Acronym for Amazon Elastic Compute Cloud

EMI

Acronym for External Machine Interface

Empty string

In computing, an empty string is a string of length zero

Entity dictionary

An entity dictionary is a collection of named entities

Entity linking

In natural language processing, entity linking (also referred to as named-entity linking, named-entity disambiguation, named-entity recognition and disambiguation, or named-entity normalization) is the task of assigning a unique identity to entities mentioned in text

Environment variable

An environment variable is a dynamic-named value that can affect the way running processes will behave on a computer

ETL

Acronym for Extract, transform, load

Fact table

In data warehousing, a fact table consists of the measurements, metrics or facts of a business process

Focus - computing

In computing, focus indicates the act of selecting an element of a graphical user interface

FQDN

Acronym for fully qualified domain name

G.711

G.711 is an ITU-T standard for audio companding

Ghost call

A ghost call is a telephone call for which, when the recipient of the call answers, there is no one on the other end of the call

Git

Git is a distributed version-control system for tracking changes in any set of files

GSM

Acronym for Global System for Mobile communications

Hardening

In computing, hardening is the process of securing a system by reducing its surface of vulnerability

HMAC

Acronym for hash-based message authentication code

HTML attribute

HTML attributes are special words used inside the opening tag to control the tag's behaviour

HTML element

An HTML element is an individual component of an HTML document or web page

HTTP method

HTTP method indicates the desired action to be performed on the identified resource

HTTP referer

A referer is an HTTP header field that identifies the address of the webpage that linked to the resource being requested

HTTP User agent

A user agent is an HTTP string used for content negotiation

Hybrid

Virtual agent + Human agent

ICU

Acronym for International Components for Unicode

Identifier

Identifiers (IDs) are lexical tokens that name entities

Inbound

Initiated by the customer

Invariant

In computer science, an invariant is a logical assertion that is always held to be true during a certain phase of execution

ISO 8601

ISO 8601 is an international standard covering the exchange of date- and time-related data

IVR

Acronym for Interactive Voice Response

JavaScript

JavaScript is an object-oriented computer programming language

Join

An SQL join clause combines columns from one or more tables in a relational database

JSON

Acronym for JavaScript Object Notation

JWT

Acronym for JSON Web Token

kbps

Acronym for kilobit per second

LAN

Acronym for local area network

LDAP

Acronym for Lightweight Directory Access Protocol

Let's Encrypt

Let's Encrypt is a non-profit certificate authority

Machine to machine

Machine to machine (M2M) is direct communication between devices using any communications channel

Mbps

Acronym for megabit per second

Media type

A media type (formerly known as MIME type) is a two-part identifier for file formats and format contents transmitted on the Internet

Metadatum

A metadatum is a piece of information describing a piece of data

ML

Acronym for machine learning

MMS

Acronym for Multimedia Messaging Service

ms

Acronym for millisecond

MSISDN

Acronym for Mobile Subscriber ISDN Number

Multitier architecture

In software engineering, a multitier architecture is a client–server architecture in which presentation, application processing and data management functions are physically separated

Music on hold

Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold

Named entity

In information extraction, a named entity is a real-world object, such as persons, locations, organizations, products, etc., that can be denoted with a proper name.

Named-entity recognition

Named-entity recognition is a subtask of information extraction that seeks to locate and classify named entity mentions in unstructured text into pre-defined categories such as person names, organizations, locations, time expressions, quantities, monetary values, percentages, etc.

NAT

Acronym for network address translation

NLP

Acronym for natural language processing

NTP

Acronym for Network Time Protocol

Null (SQL)

Null (or NULL) is a special marker used in Structured Query Language to indicate that a data value does not exist in the database

Null pointer

In computing, a null pointer has a value reserved for indicating that the pointer or reference does not refer to a valid object

Nullable type

In computing, a nullable type allows a value to be set to the special value NULL instead of the usual possible values of a data type

OAuth

OAuth is an open standard for access delegation

Opaque data type

An opaque data type is a data type whose concrete data structure is not defined in an interface

OTP

Acronym for one-time password

outbound

Initiated by the Enuan platform

PATH variable

PATH is an environment variable on Unix-like operating systems, DOS, OS/2, and Microsoft Windows, specifying a set of directories where executable programs are located

PBX

Acronym for private branch exchange

PCM

Acronym for pulse-code modulation

Penetration test

A penetration test is an authorized simulated cyberattack on a computer system, performed to evaluate the security of the system

Personal data

Personal data, also known as personal information or personally identifiable information, is any information relating to an identifiable person

POST

POST is a request method supported by HTTP

PostgreSQL

PostgreSQL is a free and open-source relational database management system

pps

Acronym for packets per second, a measure of throughput

Primary key

A primary key is a special relational database table column (or combination of columns) designated to uniquely identify all table records

Production environment

Production is the deployment environment where changes go "live" and that users directly interact with

QR code

A QR code is a machine-readable code consisting of an array of black and white squares, typically used for storing URLs or other information for reading by the camera on a smartphone

RCS

Acronym for Rich Communication Services

RDS

Acronym for Amazon Relational Database Service

React

React is an open-source, front end, JavaScript library for building user interfaces or UI components

Replay attack

A replay attack (also known as playback attack) is a form of network attack in which a valid data transmission is maliciously or fraudulently repeated or delayed

RSA

RSA is a public-key cryptosystem that is widely used for secure data transmission

RTP

Acronym for Real-time Transport Protocol

SAST

Static application security testing is part of technologies used to secure software by reviewing the source code of the software to identify sources of vulnerabilities

SCP

Acronym for Secure copy protocol

SDK

Acronym for software development kit

SDP

Acronym for Session Description Protocol

SFTP

Acronym for SSH File Transfer Protocol

SHA-2

Acronym for Secure Hash Algorithm 2

Silent call

A silent call is a telephone call in which the caller does not speak when the call is answered

SIP

Acronym for Session Initiation Protocol

SIP trunking

SIP trunking is a Voice over Internet Protocol technology and streaming media service based on the Session Initiation Protocol by which Internet telephony service providers deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange and unified communications facilities

SIP URI scheme

The SIP URI scheme is a Uniform Resource Identifier (URI) scheme for the Session Initiation Protocol (SIP) multimedia communications protocol

SLA

Acronym for service-level agreement

SMPP

Acronym for Short Message Peer-to-Peer

SMS

Acronym for short message service

SMSC

Acronym for Short Message Service Center

Speech recognition

Speech recognition is the recognition and translation of spoken language into text by computers